Privacy Policy

At Ash & Auk, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By accessing our website (www.ashandauck.com) or using our services, you consent to the practices described in this policy.

  1. Information We Collect

We may collect various types of information from you, including:

a. Personal Information: This includes data that can identify you as an individual, such as your name, email address, postal address, phone number, and payment details when you make a purchase.

b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and other anonymous data when you visit our website. This information is used to improve our services and enhance your experience.

c. Cookies and Tracking Technologies: Like many websites, we use cookies and similar tracking technologies to gather information about your browsing activities. Cookies help us improve website functionality, understand user preferences, and tailor our services to your needs. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Information

We use the information we collect for the following purposes:

a. Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support related to your purchases.

b. Personalization: To personalize your shopping experience and recommend products that align with your preferences.

c. Communication: To respond to your inquiries, provide updates on your orders, and send you marketing materials (only if you have consented to receive them).

d. Website Improvement: To analyze website usage patterns, track trends, and enhance our website's functionality and user experience.

e. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

  1. Data Sharing

We respect your privacy and will not sell, rent, or lease your personal information to third parties without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing transactions, and providing customer support. These third-party providers are obligated to keep your information confidential and are not allowed to use it for any other purpose.

Additionally, we may disclose your information when required by law or if we believe such action is necessary to protect our rights, safety, or the rights, safety, or property of others.

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices

a. Access and Correction: You have the right to access, correct, or update the personal information we hold about you. If you wish to exercise this right, please contact us using the contact information provided at the end of this policy.

b. Marketing Communications: If you have opted in to receive marketing communications from us, you can opt-out at any time by clicking the "Unsubscribe" link in the emails or by contacting us.

  1. Children's Privacy

Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from individuals in this age group. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete the information from our systems.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any revisions will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we handle and protect your personal information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Ash & Auk Customer Support Email: hello@ashandauck.com

Thank you for choosing Ash & Auk! We value your trust and are committed to safeguarding your privacy and providing you with the best possible experience.